Company Information

This website is operated by Marmotech Inc..

  • Address: 35 McCleary Court, Unit 15, Concord, Ontario, L4K 3Y9 Canada
  • Email: info@marmotech.ca
  • Sales & Support: +1(437)770-3525
  • General Inquiries: +1(647)745-4218
  • WhatsApp: +1(437)770-3525

1. Terms of Usage

By accessing and using this website, you agree to comply with and be bound by the following terms and conditions of use. All transactions are processed in Canadian Dollars (CAD).

2. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the Province of Ontario, Canada. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Ontario, Canada.

Privacy Policy

Marmotech Inc. is committed to protecting your privacy. This policy outlines how we handle your personal information.

1. Data Collection

When you make a purchase or interact with our website, we collect and track the following customer data:

  • Names
  • Addresses
  • Payment details

2. Data Sharing

To provide our services, we share your information with the following third parties:

  • Payment Gateways: For the secure processing of your payment details.
  • Shipping Partners: Your name and address are shared strictly for order delivery purposes.

3. Opting Out

You have the right to control your personal data. Customers can opt out of having their data collected, tracked, or shared by using the designated “Opt-Out” button provided on our website.

Refund and Exchange Policy

1. General Policy

Marmotech Inc. maintains a strict No Refund policy. We do not issue
monetary refunds for any purchases.

2. Exchanges and Store Credit

We offer exchanges or store credit only for eligible items. Customers have 30 days from the date of purchase to request an exchange or store credit.

3. Eligibility Conditions

To be eligible for an exchange or store credit, the item must be returned to us unused and in its original packaging.

4. Return Shipping

The customer is entirely responsible for covering any return shipping costs associated with sending the item back to our facility.

(Developer Note: Ensure this policy is visible to customers or within the sequence of web pages
accessed before final checkout.)

Shipping Policy

1. Order Processing

All orders require 1 to 2 business days for processing. This timeframe is used to prepare your invoice and carefully pack your order before it leaves our facility

2. Shipping Options and Delivery Timeframes

We offer the following shipping option:

Standard Shipping: Expected delivery within 2 to 7 business days after the order has been processed and shipped out.